Whirlpool microwave turntable not turning. The Whirlpool microwave is one of the most useful appliances one could own, however, it can be frustrating when even the smallest problems arise, such as a problem with the ‘turntable.’
With modern Whirlpool microwaves, the most common problem is when the motor stops turning, which makes using it far more difficult since you can only heat up your food while standing right in front of it.
Should this problem arise, we have an excellent solution for you. Find out here what can cause the problem and how to resolve it.
Whirlpool microwave turntable not turning
Here we will discuss some common problems and their solutions.
Turntable Motor issue
A continuity test of the motor will be conducted to determine its condition. If it has continuity, the motor can be used in the installation.
Damage Glass Tray Drive Coupling
If the microwave turntable is not spinning, chances are that the glass tray is not being lifted or lowered properly. To make sure this is not the case, try lifting it by hand.
If you don’t find any issues doing so, please check whether the drive coupling has been moved from its original position on the glass tray support arm.
Broken Glass Tray Support
The glass tray support needs to be checked if the microwave turntable does not turn. First and foremost, gently pull the support off of the drive motor shaft and check if there are any chipped pieces or if screws have been stripped out. If it is damaged, you need to replace this part!
Defective Main Control Board
The main control might be the issue. The most likely cause of a turntable motor not working is an issue with the power supply to it.
First, check whether the turntable motor (sometimes called a platter) is getting power by just unplugging it from the wall and plugging it back in if this works then you might have another component as your problem.
If there’s no change when you do this, something else might be wrong so try testing all of your other components individually by unplugging them from the wall individually one at a time and plugging them back in if any of them don’t get power when they’re plugged back in that component may be at fault.
Faulty User Control and Display Board
The user control may be defective, but the turntable motor is much more likely to be at fault. Start by checking the voltage and resistance with a voltmeter. If the motor doesn’t receive power, it needs to be replaced.
If the turntable motor is receiving power but doesn’t start or turn slowly, then either the motor controller board or the user control has failed. Check both components and replace whichever is faulty.
Problem with Touchpad and Control Panel
It is possible that the touchpad and control panel are defective. First, test the turntable motor in order to determine if it’s faulty. If the turntable motor isn’t faulty, then it is possible that the touchpad and control panel are defective.
Make sure that there are no defects or inconsistencies on the control panel. If some of the work while others don’t erase whatever data is stored on the memory chip and replace whatever component is causing inconsistency with another component.