Samsung refrigerator water dispenser is not working

Samsung refrigerator water dispenser is not working. As convenient as a refrigerator dispenser may be, malfunctions can feel like a big hassle. But don’t worry.

Samsung has packed some helpful information on how to solve the issues that might arise from using your refrigerator dispenser.

Are you having trouble with your Samsung fridge water and ice dispenser not working? Sometimes there may be a simple fix which is what we’ll be looking at first.

Another common reason for this glitch may have something to do with your lock feature being enabled. If this is the case, you can still easily overcome it by following these instructions from the experts of Samsung themselves.

Samsung refrigerator water dispenser is not working

samsung refrigerator water dispenser is not working (3)

Your water filter cartridge needs replacing. The tube fitting at the bottom of your fridge (RSG* model) is wrongly installed, which has caused water to leak into your freezer. The frozen water in the tank will need to be removed before continuing with replacing the filter. To clear residual air out of your water line, press whichever button dispenses water on your fridge for one or two minutes.

The dispenser has been locked

When you find your Samsung refrigerator not dispensing ice or water, check to make sure that the Control Lock feature on the display is set to disable.

By default, Control Lock appears as a lock but if you’re trying to create a new drink and can’t find the option you need anywhere then it might be because this feature is enabled.

To turn off this setting and unlock all of its features, hold down the Control Lock button until an unlocked icon appears on the screen indicating that the feature has been turned off. All other functions should resume automatically.

Dispenser switches are underneath each button on the touchpad. They provide power for each button to respond when pressing it down.

If these switches don’t provide enough voltage, water and ice won’t be dispensed into the glass under them when running a test with your multimeter by applying the probes onto the two terminals of the switch that sit underneath each switch.

Faulty door switch

faulty door switch

To prevent cold air loss, a refrigerator door switch turns the dispenser off if the freezer compartment door is open.

This switch may fail when contaminants coat it, preventing proper electrical continuity.

Multimeter testing verifies the proper functioning of this spring-loaded switch.

If it lacks continuity, then this part must be replaced by a refrigeration technician.

The water filter is clogged

A water filter that is clogged can inhibit the flow of water to your refrigerator and prevent the dispenser from working properly. To maintain the optimal level of water flow.

We highly recommend replacing your water filter about once every six months. Furthermore, a clean and properly functioning water filter is essential for maintaining tap water quality for you and your family.

Defective Dispenser Control Board

The dispenser control panel governs most of the functions of the dispenser system. If the control panel is faulty, it could stop supplying power to the entire dispenser system.

If only one dispenser part is not working, test each of the dispenser components before testing the control panel.

It is more likely that a single part has failed and will require replacement than if there is a fault with the control panel itself.

If the entire dispenser system is not working, then it’s more likely that the fault could be with the control panel than individual parts and should be replaced as a priority due to potential safety or health concerns associated with faulty equipment.

the water inlet  valve needs to be replacedWater inlet valve

The valve requires at least 20psi to function properly. Make sure that the water pressure to the water inlet valve is at least 20 psi.

If the water pressure is insufficient, try a different line valve from your plumbing system or set up a dry run of your dispenser manually by bypassing your appliance and attaching it directly to a bottle filled with water yourself.

Household water pressure is low

The pressure of the water in your home dispenser may not be at the level it should be.

The reason for this is that there isn’t enough pressure in the piping system to get to the dispenser.

The water inlet valve receives water from a supply line and has to have a minimum operating pressure of 20 pounds per square inch (PSI) to function properly.

Check both air flow and pressure to ensure that you have a minimum of 20 PSI before you can use this device.

The door water tube is frozen

To tell if your water supply line is frozen, disconnect it from the back of the freezer and blow it into it. If you can’t get a steady stream of air through, then it’s frozen and may need to be defrosted.

It’s also important to keep the temperature inside your freezer at 10 degrees Fahrenheit or below.

In addition, you should check that the seal on your freezer door is tight. If not, heat could slip into the freezer causing ice to form in your lines.

Samsung refrigerator water dispenser is not working

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