Kitchenaid Microwave Turntable Not Turning. Microwaves are incredibly useful and every kitchen should have one. However, when even a small problem comes up with your microwave it can make things difficult for both you and your food.
One of these common problems is the microwave turntable not turning. The turntable is that surface where you place kitchen instruments so as to heat them up and it’s impossible to do this properly if the surface doesn’t move.
In order to help find a solution to this issue, we will examine some of the most likely causes and solutions here today.
Kitchenaid Microwave Turntable Not Turning
KitchenAid Microwave turntable is not turning. Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. If the microwave turntable has stopped turning, check to make sure that the glass tray support is not broken or stripped out. Replace if necessary.
Here we discuss some problems with Kitchen Aid microwaves when their turntables don’t turn.
Defective Main Control Board
The main control board may be at fault, however, check the turntable motor first.
If you experience problems while listening to your unit, first check that the turntable motor’s power cord is plugged in properly and then move on to ensure that the turntable motor itself is working correctly.
Motion Of The Turntable Is Obstructed
Another possible reason why the microwave turntable is not turning can be due to an obstruction in its motion. Sometimes a dirty turntable or glass tray can be one of these obstructions.
You may need to thoroughly clean the turntable and glass support assembly so that nothing is hindering it from turning, such as food particles, liquid, or any other objects such as dirt that has been sucked up into the filter fan.
Roller Guide Problem
The issue with the microwave’s roller guide could be to blame for the microwave’s turntable not moving.
This part is located directly below the glass plate and works with the coupler to rotate the plate, which in turn allows it to rotate around food.
In order to inspect this plate, remove the glass plate and check for cracks, damage, or wear. If this part shows signs of deterioration, then you may need to replace it.
Tray Support For Glass
If the turntable of your microwave isn’t functioning properly, it may be either because the glass tray support can’t receive any electricity or it might be possible that it has been damaged over time and you will need to replace it.
To find out, gently move your drive motor shaft around to inspect its condition. However, if this is damaged in any way, then you may need to replace it.
Drive Coupling Issue For Glass Trays
Another common cause for microwave turntables not turning is the glass tray drive coupling. The coupling could either be broken or stripped out.
Most microwaves and ovens have a round glass turntable which is powered by a motor-driven coupler as well as a roller guide.
Most units have a three-sided coupler which is easy to detach from the drive motor shaft.
If you need to remove the coupling, gently pull it off of the drive motor’s shaft in order to inspect your coupling for any kind of damage. If there is damage, you may need to replace the coupling.
The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor to see if it has become defective over time.
If the motor is working well, it is possible that the touchpad has stopped responding because it may be broken or not assembled properly for example.
To determine if the touchpad is faulty, try pressing each of the buttons on your remote control panel.
If some of these buttons have stopped responding and others are still working properly, replace your touchpad with a new one.
Display And Control Board For Users
The turntable on the user control and display board might be defective. First check to make sure that power is getting to the turntable motor, if it isn’t then that may be the problem.
If it does seem faulty replace it. However, there is a more likely fault with the user control and display board or its power supply.
The problem may simply be an electrical short in a component which could theoretically be fixed by re-soldering bridges of some sort but is more likely that one of the components got fried due to being sucked dry of power over time because of a fault or a complete lack thereof somewhere in its design.
Faulty Drive Motor
If the glass tray in your microwave doesn’t turn, it may be due to a broken drive motor. Most units have a round glass turntable which has a motor-driven coupler and roller guide turning the tray.
Kitchenaid Microwave Turntable Not Turning